As a Senior Solutions Engineer on our Hosting Services team, you will recommend and deliver solutions for a wide variety of customer needs, as well as for internal departments. With a broad range of technical skills, you will provide assistance with application installations, upgrades, configurations, and data migrations for implementation projects and development, testing and support environments. You will also develop scripts and utilities for streamlining processes. As a member of the hosting services team your primary focus will be building and maintaining environments using Amazon Web Services to bridge the gap between customer-installed software and software as a service.
You would be a great fit for this role if you see yourself in the following statements:
You have a drive to provide technical solutions for customer and business needs.
You are able to think on your feet and have advanced knowledge of hardware and software limitations.
You have strong communication skills and are able to give and receive feedback well, across different audiences.
You are analytical and thorough in your troubleshooting approach.
You are able to manage and prioritize multiple concurrent tasks and projects through to completion.
You must have:
Bachelor’s degree and three years relevant experience preferred; or equivalent combination of education and experience.
We’d like you to have:
4+ years past-experience in a relevant position requiring technical troubleshooting and problem solving
Extensive Windows Server administration (IIS management and PowerShell skills are especially valuable)
Cloud platform experience: AWS (preferred), Azure, Google Cloud
Database platform experience: Oracle, Microsoft SQL Server
An understanding of APIs
Who We Are
If you are driving on a highway in North America, there is a good chance that Infotech software was used to build it. 88% of state transportation agencies in the U.S. use Infotech-developed software to manage their road construction projects. How’s that for impact?!
Infotech is a Gainesville-born pioneer of innovation. With a diverse workforce and collaborative, relaxed environment, we are committed to supporting our family of employees, customers, and community. We are known for our people-first culture and work-life flexibility - which has allowed us to transition with ease to a fully remote workforce during the COVID-19 pandemic.
Flexibility for travel to client sites up to 20% required. Availability to perform after-hours system maintenance and on-call troubleshooting when needed.
Where You’d Work
This position is open to fully remote candidates. Preference may be given to candidates able to accommodate a hybrid remote work arrangement out of our Gainesville headquarters. Employees must be located in the U.S.
Infotech is a flexible employer, which means we support flexibility and personal options for our employees while we continue to maintain the same level of customer service, engagement, and productivity. Different work arrangements allow employees to work from home, from other consistent, private, and reasonably secure locations in the United States, as well as from Infotech’s corporate office.
Hiring Timeline and Application Instructions
This is a non-sponsorship eligible position. A resume is required. Multiple positions available.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)