HMIS Specialist

United Way of North Central Florida
Job Description
Alliance Overview: North Central Florida Alliance for the Homeless and Hungry (“Alliance”) serves as the local Continuum of Care and partners with the community to prevent and end homelessness and hunger, and to increase self-sufficiency for individuals and families by providing leadership, advocacy, support, standards and funding. We serve Alachua, Bradford, Gilchrist, Levy and Putnam counties.
 
 Job Responsibilities
  • Understands all aspects of the Homeless Management Information System (HMIS) product and the Alliance’s policies and procedures for the system’s usage 
  • Supports the overall data and evaluation strategy for the organization including all Continuum of Care activities and coordinated entry system.
  • Analyzes data, prepares and submits reports on programmatic measures as well as HMIS system usage
  • Consults with member agencies and provides small group training for end users to facilitate maximum benefit of using various system features
  • Meets frequently with various member groups to understand and develop strategies to accomplish Alliance goals
  • Collaborates with HMIS staff at partner agencies to form an HMIS user group, provide meeting and training preparation, planning, materials, documentation, set up and clean up
  • Completes member agency Site Visits as needed to provide support and monitor compliance
  • Audits access to and usage of the HMIS to ensure full participation and compliance by member agencies authorized to use the system
  • Audits data quality, recommends corrective action, training topics, etc.
  • Analyzes aggregate data to inform Alliance strategic goals and to evaluate outcomes 
  • Collects and communicates user feedback on software functionality
  • Provides support to individual users and agencies in use of the system
  • Oversees and enforces client privacy and data security procedures
  • Prepares datasets for use in external research projects and cross-sector data analysis 
  • Assists with office network and computer equipment troubleshooting
  • Engage strategically with community stakeholders
  • Participate in the annual count of people who are homeless in the community
  • Build knowledge of wide array of resources in the community to meet the holistic needs of individuals experiencing homelessness.
  • Attend ongoing training on Best Practices for Street Outreach, Harm Reduction, Housing First, Trauma Informed Care, Cultural Competence, Domestic Violence, Human Trafficking, Public Benefits, and other applicable topics.
  • Attend and participate in all required agency and regional meetings.
  • Assist with all reporting requirements
  • Ability to work independently, both on site at the office located in Gainesville, FL as well as telecommute and in the community.
Qualifications 
  • Minimum one-year experience in a related position. Evidence of experience in system administration, client database management, user training, and/or data migration is desired 
  • Ability to communicate with and understand the needs of non-technical personnel within member agencies 
  • Excellent written communication skills; ability to convey information in a clear and concise manner 
  • Knowledge of relational database management and associated reporting tools. 
  • Experience working in a nonprofit setting with significant information reporting requirements strongly desired 
  • Bachelor’s degree in related field, advanced training, or equivalent experience 
  • Must be a self-directed, highly organized person who can effectively prioritize and follow through on multiple projects, who takes pride in producing quality work and is willing to learn new things
  • Ability to work independently, both on site at the office located in Gainesville, FL as well as telecommute and in the community
  • Must have valid driver’s license and use of a car for moderate local travel within county. A competitive compensation and benefits package will be offered, commensurate with experience and qualifications.
 Estimated salary range: $40,000-45,000.
 
The North Central Florida Alliance for the Homeless and Hungry is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 
To apply submit application to: jobs@unitedwayncfl.org
Contact Information